Terms and Conditions

By using ebuzz.com.pk (‘Site’) you agree to these terms and conditions, privacy policy, returns and refund policy of the Site. Please read the Terms and Conditions carefully before using ebuzz.com.pk


Welcome to ebuzz.com.pk also hereby known as “we”, “us” or “ebuzz”. We are an online marketplace and these are the terms and conditions governing your access and use of ebuzz along with its related sub-domains, sites, mobile app, services and tools (the “Site”). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by Ebuzz Company (SMC-Private) Limited.  NTN:8234098-7

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.


To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use of any services offered by the Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.

Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorized or not) of the username and/or password.


Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.


You agree, understand and acknowledge that the Site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice. You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on our Site while the payment processing occurs between you, the service provider and in case of prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the Site shall be strictly a bipartite contract between you and the service provider as listed on our Site.


We will do our best to ensure that access to the Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.


We require that by getting to the Site, you affirm that you can frame lawfully restricting agreements and accordingly you affirm that you are at any rate 18 years old or are getting to the Site under the management of a parent or legitimate watchman. We award you a non-adaptable, revocable and non-selective permit to utilize the Site, as per the Terms and Conditions portrayed in this, for the reasons for looking for individual things and administrations as leaned to be sold on the Site. Business use or use in the interest of any outsider is restricted, aside from as unequivocally allowed by us ahead of time. In the event that you are enrolling as a business substance, you speak to that you have the position to tie that element to this User Agreement and that you and the business element will consent to all relevant laws identifying with internet exchanging. No individual or business element may enlist as an individual from the Site more than once. Any penetrate of these Terms and Conditions will bring about the prompt renouncement of the permit allowed in this section without notice to you.

Content gave on this Site is exclusively for instructive purposes. Item portrayals including cost, accessible stock, highlights, additional items and some other subtleties as communicated on this Site are the duty of the merchants showing them and isn’t ensured as totally precise by us. Entries or feelings communicated on this Site are those of the individual(s) posting such substance and may not mirror our assessments.

We award you a restricted permit to access and utilize this Site, yet not to download (barring page reserves) or alter the Site or any segment of it in any way. This permit does exclude any resale or business utilization of this Site or its substance; any assortment and utilization of any item postings, depictions, or costs; any subsidiary utilization of this Site or its substance; any downloading or duplicating of record data to serve another merchant; or any utilization of information mining, robots, or comparative information social occasion and extraction instruments.

This Site or any part of it (counting however not restricted to any copyrighted material, brand names, or other exclusive data) may not be repeated, copied, replicated, sold, exchanged, visited, dispersed or in any case misused for any business reason without express composed assent by us as might be pertinent.

You may not edge or use outlining methods to encase any brand name, logo, or other exclusive data (counting pictures, text, page format, or structure) without our express composed assent. You may not utilize any meta labels or some other content using our name or brand name without our express composed assent, as relevant. Any unapproved use ends the consent or permit allowed by us to you for admittance to the Site with no earlier notification. You may not utilize our logo or other restrictive realistic or brand name as a feature of an outer connection for business or different purposes without our express composed assent, as might be appropriate.

You concur and embrace not to perform limited exercises recorded inside this segment; undertaking these exercises will bring about a quick undoing of your record, administrations, surveys, orders or any current fragmented exchange with us and in serious cases may likewise bring about lawful activity

  • Refusal to conform to the Terms and Conditions portrayed in this or some other rules and approaches identified with the utilization of the Site as accessible on the Site consistently.
  • Impersonate any individual or substance or to erroneously state or in any case distort your association with any individual or element.
  • Use the Site for illicit purposes.
  • Attempt to increase unapproved admittance to or in any case meddle or upset other PC frameworks or organizations associated with the Platform or Services.
  • Interfere with another’s usage and happiness regarding the Site;
  • Post, advance or communicate through the Site any restricted materials as esteemed unlawful by The Islamic Republic of Pakistan.
  • Use or transfer, in any capacity, any product or material that contains, or which you have motivation to speculate that contains, infections, harming segments, malignant code or hurtful parts which may disable or degenerate the Site’s information or harm or meddle with the activity of another Customer’s PC or cell phone or the Site and utilize the Site other than in conformance with the adequate use approaches of any associated PC organizations, any pertinent Internet guidelines and some other relevant laws.


You should not utilize the site at all that causes, or is probably going to cause, the Site or admittance to it to be interfered, harmed or weakened in any capacity. You should not participate in exercises that could hurt or possibly hurt the Site, its workers, officials, agents, partners or some other gathering legitimately or in a roundabout way connected with the Site or admittance to it to be interfered, harmed or disabled in any capacity. You comprehend that you, and not us, are liable for all electronic correspondences and substance sent from your PC to us and you should utilize the Site for legal purposes as it were. You are carefully precluded from utilizing the Site

  • For deceitful purposes, or regarding a criminal offense or other unlawful action
  • to send, utilize or reuse any material that doesn’t have a place with you; or is illicit, hostile (counting however not restricted to material that is explicitly express substance or which advances prejudice, extremism, scorn or actual mischief), tricky, deceiving, damaging, profane, badgering, irreverent, abusive, offensive, indecent, obscene, pedophilic or threatening; ethnically questionable, trashing or in break of copyright, brand name, secrecy, protection or some other exclusive data or right; or is generally harmful to outsiders; or identifies with or advances illegal tax avoidance or betting; or is hurtful to minors in any capacity; or mimics someone else; or undermines the solidarity, respectability, security or sway of Pakistan or inviting relations with unfamiliar States; or frightful or in any case unlawful in any way at all; or which comprises of or contains programming infections, political battling, business requesting, networking letters, mass mailings or any “spam”.
  • Use the Site for unlawful purposes.
  • To cause disturbance, bother or unnecessary nervousness
  • For whatever other purposes that is other than what is expected by us


Anything that you submit to the Site or potentially give to us, including however not restricted to, questions, audits, remarks, and proposals (all in all, “Entries”) will turn into our sole and select property and will not be gotten back to you. Notwithstanding the rights relevant to any Submission, when you present remarks or surveys on the Site, you additionally award us the option to utilize the name that you submit, regarding such audit, remark, or other substance. You will not utilize a bogus email address, claim to be somebody other than yourself or in any case misdirect us or outsiders with respect to the starting point of any Submissions. We may, however will not be committed to, eliminate or alter any Submissions with no notification or lawful course material to us in such manner.


We list a large number of items available to be purchased offered by various dealers on the Site and host different remarks on postings, it isn’t feasible for us to know about the substance of every item recorded available to be purchased, or each remark or survey that is shown. As needs be, we work on a “guarantee, survey and takedown” premise. On the off chance that you accept that any substance on the Site is illicit, hostile (counting yet not restricted to material that is explicitly unequivocal substance or which advances prejudice, bias, contempt or actual damage), tricky, deluding, harsh, profane, bothering, godless, abusive, slanderous, vulgar, obscene, paedophilic or threatening; ethnically frightful, trashing; or is generally damaging to outsiders; or identifies with or advances illegal tax avoidance or betting; or is hurtful to minors in any capacity; or mimics someone else; or compromises the solidarity, honesty, security or sway of Pakistan or agreeable relations with unfamiliar States; or questionable or in any case unlawful in any way at all; or which comprises of or contains programming infections, (” offensive substance “), kindly inform us promptly by following by keeping in touch with us on legal@ebuzz.com.pk We will make all commonsense undertakings to examine and eliminate substantial shocking substance grumbled about inside a sensible measure of time.

Kindly guarantee to give your name, address, contact data and the same number of significant subtleties of the case including name of offensive substance party, occasions of protest, evidence of complaint among other. It would be ideal if you note that giving fragmented subtleties will ruin your case and unusable for legitimate purposes.


We regard the licensed innovation of others. In the event that you accept that your licensed innovation rights have been utilized such that offers ascend to worries of encroachment, if it’s not too much trouble keep in touch with us at legal@ebuzz.com.pk and we will put forth all sensible attempts to address your anxiety inside a sensible measure of time. Kindly guarantee to give your name, address, contact data and the same number of important subtleties of the case including name of encroaching gathering, occurrences of encroachment, verification of encroachment among other. Kindly note that giving fragmented subtleties will ruin your case and unusable for lawful purposes. Also, giving bogus or misdirecting data might be viewed as a lawful offense and might be trailed by legitimate procedures.

We likewise regard a producer’s entitlement to go into restrictive conveyance or resale arrangements for its items. Notwithstanding, infringement of such arrangements don’t establish licensed innovation rights encroachment. As the implementation of these arrangements is an issue between the producer, wholesaler or potentially particular affiliate, it would not be fitting for us to aid the requirement of such exercises. While we can’t give lawful counsel, nor share private data as ensured by the law, we suggest that any inquiries or concerns with respect to your privileges might be directed to a lawful pro.


You recognize and embrace that you are getting to the administrations on the Site and executing at your own danger and are utilizing your best and reasonable judgment prior to going into any exchanges through the Site. We will nor be obligated nor liable for any activities or inactions of merchants nor any penetrate of conditions, portrayals or guarantees by the dealers or makers of the items and therefore explicitly disavow and any all duty and risk in such manner. We will not intervene or resolve any question or contradiction among you and the dealers or makers of the items.

We further explicitly renounce any guarantees or portrayals (express or suggested) in regard of value, appropriateness, precision, dependability, culmination, idealness, execution, security, merchantability, readiness for a specific reason, or lawfulness of the items recorded or showed or executed or the substance (counting item or estimating data as well as determinations) on the Site. While we have played it safe to evade mistakes in content, this Site, all substance, data (counting the cost of items), programming, items, benefits and related designs are given with no guarantees, without guarantee of any sort. We don’t certainly or expressly uphold or underwrite the deal or acquisition of any items on the Site. At no time will any right, title or interest in the items sold through or showed on the Site vest with us nor will ebuzz have any commitments or liabilities in regard of any exchanges on the Site.

Notwithstanding some other lawful or impartial cures, we may, without earlier notification to you, promptly end the Terms and Conditions or repudiate any or the entirety of your privileges conceded under the Terms and Conditions. Upon any end of this Agreement, you will promptly stop all admittance to and utilization of the Site and we will, notwithstanding some other legitimate or impartial cures, quickly repudiate all password(s) and record recognizable proof gave to you and deny your admittance to and utilization of this Site in entire or to some extent. Any end of this arrangement will not influence the particular rights and commitments (counting without constraint, installment commitments) of the gatherings emerging before the date of end. You moreover concur that the Site will not be obligated to you or to some other individual because of any such suspension or end. In the event that you are disappointed with the Site or with any terms, conditions, rules, approaches, rules, or practices in working the Site, your sole and select cure is to suspend utilizing the Site.


These terms and conditions are represented by and interpreted as per the laws of The Islamic Republic of Pakistan. You concur, as we do, to submit to the elite locale of the courts in Lahore, Pakistan.